Business Solutions Analyst

  • Permanent Specialist EE position

  • Cape Town Region, Western Cape

  • R300,000 - R320,000 pa cost to company

  • Job 2164519

  • Posted 10 Nov 2017 by Rory Mackie & Associates

About the Position

Key Responsibilities

  • Business and process analysis as well as impact assessment
  • Design, implementation and support of SharePoint and CRM, workflow and web-based business solutions
  • Improve business productivity and efficiency for all knowledge/information workers throughout the business by promoting and encouraging the optimal use and development of MS SharePoint, workflow and web-based solutions
  • Primary Subject Matter Expert for all Microsoft SharePoint / CRM configurations and workflow solutions and development
  • ‎Ensure appropriate execution on projects based on defined deliverables
  • Ensure appropriate documentation and reporting
  • Facilitation of meetings, workshops, etc. to gather information
  • Supporting the business with regards to business and process improvement
  • Transfer of knowledge to users, trainers and peers

Minimum Requirements

  • Matric
  • National diploma in Business Analysis, Information Systems and/or an appropriate tertiary qualification
  • MS SharePoint qualification (preferable) or Microsoft Dynamic CRM experience/exposure (preferable)
  • A minimum of 4 years experience in a business/solutions analyst role

Technical Competencies

Experience in the following technologies will be advantageous:

  • Advanced MOSS/SharePoint
  • Workflow Tools (e.g. Nintex)
  • MS CRM

Good understanding and/or experience of:

  • MS Office development technologies (.Net)
  • Database management methodologies
  • Knowledge/Document management solutions
  • Experience working directly with end-users in a supporting role (or as part of a support team)
  • Experience in project management or working within a project team (advantageous)
  • Experience working within a fast-paced and dynamic business environment

Behavioural Competencies

  • Excellent analytical and problem-solving skills
  • Have a passion for excellent service delivery with a demonstrated commitment to maintaining the highest standards
  • Meticulous attention to detail, with a commitment to follow through and follow-up
  • Willingness to learn and share knowledge
  • Ability to work independently with minimal supervision
  • Excellent time management and organizational skills
  • Ability to perform well under pressure
  • Ability to be an effective team player and pro-active individual
  • Must be able to communicate effectively with technical and non-technical audiences and interact with all types of clients including technology, business, management and executive management
  • Innovative and demonstrates initiative
  • Excellent communication skills both written and verbal
  • Good interpersonal and facilitation skills
  • Ability to collaborate and pull information together

Desired Skills

  • Business Analysis
  • Process Analysis
  • MS Dynamic CRM
  • SharePoint
  • Database Management
  • .NET
  • Project Management

Desired Work Experience

  • 5 to 10 years Business Analysis

Desired Qualification Accreditation

  • Degree

About The Employer

Leading global Investment Manager

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